All goods were checked before they were sent, because the buyer 's satisfaction was our priority Please atc additional bubblewrap for your package security, damage due to shipment beyond our responsibility. All the stuff we sell is ready, if it 's empty, we' ll have it ready soon. Write down the colors / motives you want in the order memo, not the chat, because when you 're packing things, we don' t open the chat. Write down alternative colors / motifs to speed up the delivery process, if the requested colors / motives are empty, then we 'll send random as we' re prepared at the time. For dropshipper, just write down the name and no phone dropshipper in the order memo. Thx, happy shopping