All the goods were checked before they were sent, because the buyer 's satisfaction was our priority Please atc additional bubblewrap for your package security, damage due to shipment beyond our responsibility. All the stuff we sell is ready, if it 's empty, we' ll have it ready soon. Write down the color / pattern you want in the order memo, Not in chat., Because during the packing process, We didn 't open the chat. Write also alternatives to color / reserve pattern to accelerate the delivery process, If the color / motif requested is empty, Then we 'll send random as soon as we' re ready. For dropshipper, just write down the name and no phone dropshipper in the order memo. Thx, happy shopping